submitting an order on our website, you will go through to the thanks-page
which will display your order number. Shortly after, you will receive an email
with your order confirmation, which also includes your order number.
apologize that your order has not arrived with you within the timeframe we set
in our expected delivery time. The expected delivery time is our best possible
estimation for when your parcel will arrive.
We offer standard shipping to the United Kingdom, Ireland, the United States, Canada, Australia, New-Zealand, India, Iceland, Norway, Sweden, Denmark and Finland.
Is your country of residence not in this list? If you send us an email, we will add your country to the checkout options so you can easily order in our store! No worries, we will not charge any shipping costs.
Unfortunately, we can’t help you with this. If a parcel has been marked as delivered by the courier, we are not able to send a replacement unless the order is returned to us. We would advise you to get in touch with the courier straight away.
If you are a blogger or if you have a press inquiry, send an email to firstname.lastname@example.org. Provide us with your social media channels and other relevant information to give us a better understanding of your community. We are looking forward to working with you!
Email your request to email@example.com. Make sure to state your website, social media channels, the type of event you are planning to organise and any other details. We’re looking forward to hearing from you!